External Service

Editorial Service

Associate Editor, Operations Research, 2022 -
Associate Editor, Manufacturing and Service Operations Management, 2021 - 2024.
Department Editor, Revenue Management and Pricing, Production and Operations Management, 2019 - 2021
Associate Editor, INFORMS Journal on Computing, 2019 -
Department Editor, Revenue Management and Pricing, Decision Sciences, 2017 - 2018.
Senior Editor, Production and Operations Management, 2014 - 2018, 2022 -
Frequent reviewer for academic journals and conferences
- 2014 Manufacturing and Service Operations Management Meritorious Service Award
- 2013 Management Science Meritorious Service Award
- 2012 Manufacturing and Service Operations Management Meritorious Service Award
Reviewer/panelist for grant proposals
- National Science Foundation
- Hong Kong RGC
- Natural Sciences and Engineering Research Council of Canada (NSERC)

Co-chair, INFORMS PhD Colloquium, 2022 - 2023.
Council member, INFORMS Sections and Subdivision Council, 2019.
Chair-Elect/Chair/Board Member, INFORMS Pricing and Revenue Management Section, 2016 - 2019.
President Elect/President, INFORMS Rocky Mountain Chapter, 2015 - 2017.
President, IIE Student Chapter at University of Minnesota, 2002 - 2004.

Co-chair, 2027 INFORMS Revenue Management and Pricing Section Conference. Boulder, Colorado.
Co-organizer, International Workshop on Revenue Management and Pricing (virtual), sponsored by Shanghai University of Finance and Economics, October 23, 2020.
Co-organizer, International Workshop on Revenue Management and Pricing, Zhejiang University, May 25-26, 2019.
Track co-chair, POMS Annual Conference, Washington DC, May 2-6, 2019.
Co-organizer, Workshop on Revenue Management and Pricing, Shanghai Jiao Tong University, May 24, 2018.
Track chair for Pricing and Revenue Management, INFORMS International Meeting 2016, Hawaii, June 12-15, 2016.
Track co-chair for Pricing and Revenue Management (36 sessions in total), INFORMS 2012 Annual Meeting, Phoenix, October 14-17, 2012.
Session chair at many INFORMS Annual Meetings.

Associate Dean for Research and Academics, January 2024 -
Faculty Director, Master of Business Analytics, January 2019 - June 2020, July 2023 - June 2024.
Member, LSPAC (Tenure and Promotion Committee), July 2017 - June 2018, July 2023 - June 2024.
Interim Division Chair, Strategy, Entrepreneurship, and Operations. January 2022 - June 2023.
Chair, Full Professors' Committee, August 2020 - June 2021.
Member, Faculty Conduct Committee, August 2020 - June 2021.
Member, Division Executive Committee, Strategy, Entrepreneurship, and Operations Division, 2019 -
Member, LSPAC (Tenure and Promotion Committee), August 2017 - August 2018
Operations management faculty search committee, 2019, 2018, 2017 (chair), 2016
Primary Unit Evaluation Committees
- Full promotion of Philip Fernbach, 2023
- Reappointment of Ovunc Yilmaz, 2023
- Full promotion of Stephen Billings, 2022.
- Reappointment of Rui Zhang, Fall 2019 (chair)
- Reappointment of Tracy Jennings, Fall 2016
- Reappointment of Lori Seward, Fall 2016
- Reappointment of Lauran Ramsey, Spring 2015
- Reappointment of Keith Stockton, Fall 2014 (chair)
Co-organizer, summer all faculty brown-bag seminar series, 2015, 2016, 2017
Organizer, Operations Management Reading Workshop, Fall 2016, Spring 2017
PhD Director, Operations and Information Management, 2014 - 2017
Leeds Executive Committee, 2013 - 2015, 2021 -
Technology Committee, 2012 - 2014