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Outreach

Created by Pelican. Updated: Mon 04 November 2024.

Industry/Consulting Experience

  • Co-founder, pricingservice.ai. September 2021 -

    • Winner, 2023 E20X People's Choice Award, HITEC Toronto

    • Third Place (out of more than 90+ teams), New Venture Challenge, CU Boulder, 2024

    • Finalist, New Venture Challenge Deep Tech Competition, 2024

    • Feature article: PricingService.ai Democratizes Dynamic Pricing in the Hospitality Industry

    • 2024 Top Revenue Management Solutions Provider, Travel and Hospitality Tech Outlook

  • Alibaba, Hangzhou, China. E-Commerce pricing. 2021 - 2022.

  • Stratom, Boulder, Colorado. Large scale optimization, 2020.

  • Didi Chuxing, Beijing, China. Pricing and revenue management strategy, 2019.

  • Tech Valley Inc., Xiamen, China, advisory board member, 2015 - 2017.

  • The Walt Disney Company, Orlando, Florida. Resort hotel pricing. 2012.

  • Lufthansa, Frankfurt, Germany. Network revenue management optimization, 2010.

  • Transat A.T. Inc., Montreal, Canada. Current practice and trends in revenue management, 2008.

  • PROS Revenue Management, Houston, Texas, Scientist, 2006 - 2007.

  • Analyst, Chang'an Automobile Corporation, Chongqing, China, 1997 - 2000.

Invited Talks

  • School of Business, George Washington University, February 2025. (Scheduled)

  • Johnson Graduate School of Management, Cornell University, October 2024

  • John Molson School of Business, Concordia University, September 2023.

  • Darla Moore School of Business, University of South Carolina, April 2023.

  • School of Management, Hefei University of Technology, July 2022. (virtual)

  • School of Management, Xi'an Jiaotong University, July 2022. (virtual)

  • Fuqua School of Business, Duke University, February 2022. (virtual)

  • School of Business, UC Riverside, January 2022. (virtual)

  • Smith School of Business, Queen's University, January 2022. (virtual)

  • Renmin Business School, Renmin University, December 2021. (virtual)

  • School of Management, University of Texas Dallas, November 2021.

  • Ivey Business School, Western University, October 2021. (virtual)

  • School of Business, George Mason University, September 2021. (virtual)

  • School of Business, Nanjing University, August 2021 (virtual)

  • School of Business Administration, Northeastern University of China, August 2021. (virtual)

  • College of Transportation Engineering, Dalian Maritime University, July 2021 (virtual).

  • School of Management, University of Science and Technology of China, July 2021. (virtual)

  • A series of talks on revenue management, Alibaba, June 2021. (virtual)

  • School of Management, University of Science and Technology of China, May 2021. (virtual)

  • Carroll School of Management, Boston College, April 2021 (virtual).

  • School of Management and Economics, Beijing Institute of Technology, January 2021 (virtual).

  • College of Transportation Engineering, Dalian Maritime University, August 2020 (virtual).

  • School of Business, Qingdao University, August 2020 (virtual).

  • Department of Management Sciences and Engineering, Nanjing University, June 2020 (virtual).

  • School of Business Administration, Northeastern University of China, June 2020 (virtual).

  • Research Group, kuaishou.com, Beijing, China, November 2019.

  • A series of talks on revenue management, Didi Chuxing, Beijing, China, October 2019.

  • Revenue Management Group, Spring Airlines, Shanghai, China, September 2019.

  • Revenue Management Group, Didi Chuxing, Beijing, China, September 2019.

  • School of International Business Administration, Shanghai University of Finance and Economics, China, September 2019.

  • School of Business Administration, Northeastern University of China, September 2019.

  • Institute of Industrial and Systems Engineering, Northeastern University of China, September 2019.

  • Donlinks School of Economics and Management, University of Science and Technology Beijing, September 2019.

  • School of of Economics and Management, Tsinghua University, September 2019.

  • Sauder School of Business, University of British Columbia, June 2019.

  • School of Economics and Management, Dalian University of Technology, May 2019.

  • College of Transportation Engineering, Dalian Maritime University, May 2019.

  • Renmin Business School, Renmin University, May 2019.

  • International School, Beijing University of Posts and Telecommunications, May 2019.

  • Donlinks School of Economics and Management, University of Science and Technology Beijing, May 2019.

  • Department of Applied Mathematics, University of Colorado Boulder, January 2019.

  • Didi Chuxing Research, Beijing, China, May 2018.

  • Invited speaker, Mostly OM Workshop, Tsinghua University, June 2018.

  • School of Business Administration, Northeastern University of China, May 2018.

  • Institute of Industrial and Systems Engineering, Northeastern University of China, May 2018.

  • Speaker, Leeds Business Insight Event, Chicago, Illinois, May 3, 2018.

  • College of Business, City University of Hong Kong, April 2018.

  • CUHK Business School, The Chinese University of Hong Kong, March 2018.

  • Department of Logistics and Maritime Studies, The Hong Kong Polytechnic University, March 2018.

  • Labovitz School of Business and Economics, University of Minnesota Duluth, March 2018.

  • Statistics, Optimization and Machine Learning Seminar, University of Colorado Boulder, February 2018.

  • Smeal College of Business, Penn State University, January 2018.

  • Guanghua School of Management, Peking University, June 2017.

  • School of of Economics and Management, Tsinghua University, June 2017.

  • School of Management, Shanghai University, June 2017.

  • Antai College of Economics and Management, Shanghai Jiao Tong University, June 2017.

  • Invited plenary speaker, 2017 International Workshop on Supply Chain Management, Shanghai, June 2017.

  • School of Management and Economics. University of Electronic Science and Technology of China, June 2017.

  • School of Economics and Management, Xinan Jiao Tong University, June 2017.

  • Katz Graduate School of Business, University of Pittsburgh, April 2017.

  • Department of Industrial and Enterprise Systems Engineering, University of Illinois at Urbana-Champaign, March 2017.

  • Operations Management Workshop, Leeds School of Business, University of Colorado Boulder, February 2017.

  • School of International Business Administration, Shanghai University of Finance and Economics, China, May 2016.

  • School of Management, University of Science and Technology of China, May 2016.

  • Institute of Industrial Engineering and Logistics Optimization, Northeastern University of China, May 2016.

  • CUHK Business School, Chinese University of Hong Kong, China, May 2016.

  • AGIFORS Revenue Management 2015 and 2nd Chinese Airline Revenue Management Summit Joint Conference, Shanghai, China, May 2015.

  • School of Management, Xiamen University, May 2015.

  • Antai School of Management, Shanghai Jiao Tong University, May 2015.

  • College of Business, City University of Hong Kong, May 2015.

  • Rocky Mountain INFORMS Chapter Seminar Series, September 2014.

  • School of Business, Sichuan University, June 2013.

  • School of Business, University of Miami, May 2013.

  • School of Business, University of Alberta, May 2013.

  • Leeds School of Business, University of Colorado Boulder, Faculty summer research seminar series, June 2012.

  • Choice-based Revenue Management Conference, Georgia Institute of Technology, May 2012.

  • 2nd Annual Operations Management Research Symposium for Junior Faculty, University of North Carolina, March 2012.

  • Leeds School of Business, University of Colorado Boulder, Marketing Division Seminar, January 2012.

  • Division of Economics and Business, Colorado School of Mines, November 2011.

  • Leeds School of Business, University of Colorado Boulder, Management Division Seminar, November 2011.

  • College of Business, City University of Hong Kong, February 2011.

  • Department of Industrial Engineering and Logistics Management, Hong Kong University of Science and Technology, February 2011.

  • HP Labs, Palo Alto, California, February 2011.

  • Lee Kong Chian School of Business, Singapore Management University, Singapore, February 2011.

  • Leavey School of Business, Santa Clara University, Santa Clara, California, January 2011.

  • College of Business, University of Wyoming, Laramie, Wyoming, January 2011.

  • Krannert School of Management, Purdue University, West Lafayette, Indiana, January 2011.

  • Leeds School of Business, University of Colorado Boulder, Boulder, Colorado, January 2011.

  • Invited tutorial lecture on "Dynamic Pricing in Revenue Management", SOCCER 2010, University of Heidelberg, Germany, July 2010.

  • GERAD, University of Montreal, Canada, March 2010.

  • Smith School of Business, University of Maryland, February 2010.

  • Transat A.T. Inc., Montreal, Canada, September 2008.

  • School of Management, Southwest Jiao Tong University, China, January 2008.

  • Desautels Faculty of Management, McGill University, Montreal, Canada, January 2007.

  • Department of Mechanical and Industrial Engineering, University of Illinois at Chicago, Chicago, Illinois, February 2006.

  • Graduate School of Business, University of Chicago, Chicago, Illinois, March 2005.

  • NUS Business School, National University of Singapore, Singapore, February 2005.

  • Department of Industrial Engineering, Texas A\&M University, College Station, Texas, February 2005.

  • Department of Industrial and Manufacturing Systems Engineering, University of Texas at Arlington, Arlington, Texas, February 2005.

Conference Presentations

(* indicates presentations made by co-authors)

  • "Approximate Linear Programming for A Queueing Control Problem."

    • INFORMS Annual Meeting, October 20--23, 2019, Seattle, Washington*

  • "Service Product Design and Consumer Refund Policies."

    • INFORMS Annual Meeting, October 20--23, 2019, Seattle, Washington*

  • "Reformulations of Approximate Linear Programs."

    • INFORMS Annual Meeting, November 4--7, 2018, Phoenix, Arizona*

  • "Approximate Dynamic Programming for Medical Appointment Scheduling"

    • INFORMS Annual Meeting, November 4--7, 2018, Phoenix, Arizona*

  • "Finite-Horizon Approximate Linear Programs for an Infinite-Horizon Revenue Management Problem."

    • INFORMS Annual Meeting, November 4--7, 2018, Phoenix, Arizona*

  • "Approximate Dynamic Programming for a Queueing Control Problem."

    • INFORMS Annual Meeting, November 4--7, 2018, Phoenix, Arizona*
    • INFORMS RM Section Conference, Toronto, Canada, June 19--20, 2018*

  • "Managing Hotel Cancellations"

    • INFORMS Annual Meeting, November 7--13, 2020* (virtual)
    • INFORMS Annual Meeting, November 4--7, 2018, Phoenix, Arizona*
    • INFORMS RM Section Conference, Toronto, Canada, June 19--20, 2018*
    • INFORMS Annual Meeting, October 22-25, 2017, Houston, Texas

  • "Service Product Design and Consumer Refund Policies"

    • INFORMS Annual Meeting, October 22-25, 2017, Houston, Texas*
    • IFORS Annual Conference, July 17-21, 2017, Quebec City, Quebec, Canada*

  • "Some Recent Results on Linear Programming Based Approximate Dynamic Programming" (plenary)

    • International Workshop on Supply Chain Management, June 23--25, 2017, Shanghai, China

  • "An Origin-Destination Decomposition Method for Network Revenue Management"

    • INFORMS Annual Meeting, October 22-25, 2017, Houston, Texas*
    • POMS 28th Annual Conference May 5-8, 2017, Seattle, WA*

  • "Approximate Dynamic Programming for Network Pricing Problems"

    • INFORMS Annual Meeting, November 4--7, 2018, Phoenix, Arizona
    • INFORMS Annual Meeting, October 22-25, 2017, Houston, Texas*
    • POMS 28th Annual Conference May 5-8, 2017, Seattle, WA*

  • "An Approximate Dynamic Programming Approach to a Rolling-horizon Appointment Scheduling Problem"

    • INFORMS RM Section Conference, Toronto, Canada, June 19--20, 2018*
    • INFORMS Annual Meeting, October 22-25, 2017, Houston, Texas*
    • 2013 INFORMS Annual Meeting, Minneapolis, Minnesota, October 6--9, 2013

  • "A Model of Consumer Loyalty Reward Programs"

    • 2016 INFORMS International Meeting, Kona, Hawaii, June 12--15, 2016
    • 2014 INFORMS Annual Meeting, San Francisco, California, November 9--12, 2014
    • INFORMS RM Section Conference, Istanbul, Turkey, June 4--6, 2014

  • "Service Encounters at an Outpatient Care Clinic"

    • 2015 INFORMS Annual Meeting, Philadelphia, PA, November 1--4, 2015 *

  • "Solving Large-Scale Network Revenue Management Problems: An Aggregation Perspective"

    • 2014 INFORMS Annual Meeting, San Francisco, California, November 9--12, 2014 *

  • "A Markov Chain Model of Military Personnel Dynamics"

    • 7th Annual Meeting of Midwest Economics Association, Evanston, Illinois, March 21 -- 23, 2014 *

  • "The Promise and Peril of Dynamic Targeted Pricing"

    • Frank M. Bass ?UT Dallas Frontiers of Research in Marketing Science (UT Dallas FORMS) Conference, Dallas, Texas, February 27 -- March 1, 2014 *
    • 2013 INFORMS Annual Meeting, Minneapolis, Minnesota, October 6--9, 2013
    • 35th ISMS Marketing Science Conference, Istanbul, Turkey, July 11--13, 2013 *

  • "Reductions of Approximate Linear Programs for Network Revenue Management"

    • AGIFORS Revenue Management 2015 and 2nd Chinese Airline Revenue Management Summit Joint Conference, Shanghai, China, May 13--16, 2015
    • INFORMS RM Section Conference, Istanbul, Turkey, June 4--6, 2014 *
    • 2013 INFORMS Annual Meeting, Minneapolis, Minnesota, October 6--9, 2013 *
    • 6th CSAMSE Annual Conference, Peking University, June 30--July 2, 2013
    • POMS Annual Conference, Denver, May 3--6, 2013

  • "A New Approach to Hotel Pricing"

    • 2012 INFORMS Annual Meeting, Phoenix, Arizona, October 14--17, 2012

  • "A Dynamic Disaggregation Approach to Approximate Linear Programs for Network Revenue Management"

    • 2012 INFORMS Annual Meeting, Phoenix, Arizona, October 14--17, 2012
    • 2012 INFORMS MSOM Conference, Columbia Business School, June 17--19, 2012
    • Second Annual Operations Management Research Symposium, UNC Kenan-Flagler Business School, March 24, 2012

  • "Markdown Pricing under Uncertain Strategic Customer Behavior"

    • INFORMS Annual Meeting, Charlotte, NC, November 13--16, 2011
    • "Supplier Alliances under Default Risk"
    • 2014 INFORMS Annual Meeting, San Francisco, California, November 9--12, 2014 *
    • 2013 INFORMS Annual Meeting, Minneapolis, Minnesota, October 6--9, 2013 *
    • 6th CSAMSE Annual Conference, Peking University, June 30--July 2, 2013 *
    • INFORMS Annual Meeting, Charlotte, NC, November 13--16, 2011 *
    • IMST, Montreal, QC July 2011 *
    • POMS Annual Meeting, Reno, NV, May 2011 *
    • INTRIM, Syracuse, NY, August 2010 *
    • OCSAMSE, Beijing, China, July 2010 *
    • POMS Annual Conference, Vancouver, BC, Canada, May 2010 *
    • POMS Annual Conference, Denver, May 3--6, 2013 *

  • "Admission Policies in a Neurological Hospital Ward"

    • 2014 INFORMS Annual Meeting, San Francisco, California, November 9--12, 2014
    • 2013 INFORMS Annual Meeting, Minneapolis, Minnesota, October 6--9, 2013 *
    • INFORMS Healthcare 2013, Chicago, IL, June 23--26, 2013 *
    • 2012 INFORMS Annual Meeting, Phoenix, Arizona, October 14--17, 2012 *
    • INFORMS Annual Meeting, Charlotte, NC, November 13--16, 2011 *
    • INFORMS Healthcare Conference 2011, Montreal, Canada, June 20-22, 2011 *
    • POMS Annual Conference, Denver, May 3--6, 2013 *

  • "Dynamic Pricing Competition with Strategic Customers under Vertical Product Differentiation"

    • INFORMS Annual Meeting, Charlotte, NC, November 13--16, 2011
    • INFORMS Annual Meeting, Austin, TX, November 7--10, 2010
    • INFORMS RM Section Conference, Cornell University, June 16--18, 2010
    • Mostly OM 2010, Tsinghua University, May 26--28, 2010 *
    • INFORMS Annual Meeting, San Diego, CA, October 11--14, 2009

  • "Does the Opaque Channel Increase Revenues? Empirical Evidence from the Airline Industry"

    • INFORMS RM Section Conference, Cornell University, June 16--18, 2010

  • "An Improved Dynamic Programming Decomposition Approach for Network Revenue Management"

    • Choice-based Revenue Management Conference, Georgia Institute of Technology, May 21--22, 2012
    • INFORMS Annual Meeting, San Diego, CA, October 11--14, 2009
    • MSOM 2009 Conference, MIT, June 28--30, 2009
    • INFORMS RM Section Conference, Northwestern University, June 22--23, 2009
    • AGIFORS RM and Cargo 2009, Amsterdam, Netherlands, May 17--18, 2009

  • "Estimation, Pricing, and Strategic Customer Behavior"

    • INFORMS Annual Meeting, San Diego, CA, October 11--14, 2009
    • MSOM 2009 Conference, MIT, June 28--30, 2009 *
    • INFORMS Annual Meeting, Washington DC, October 12--15, 2008

  • "Incorporating Competitive Price Information in Revenue Management"

    • PROS 13th Annual RM Conference, Houston, Texas, April 22-25, 2007
    • AGIFORS RM and Cargo 2007, Jeju Island, South Korea, May 14--17, 2007 *

  • "Pricing and Capacity Management for Multi-Class Stochastic Service Systems"

    • MSOM 2008 Conference, University of Maryland, June 5--6, 2008.

  • "Price and Quantity Competition in Dynamic Revenue Management"

    • INFORMS Annual Meeting, Washington DC, October 12--15, 2008
    • INFORMS RM Section Conference, Montreal, Canada, June 18--20, 2008.

  • "An Approximate Dynamic Programming Approach to Network Revenue Management with Customer Choice"

    • INFORMS RM Section Conference, New York, June 5, 2006
    • INFORMS Annual Meeting, Pittsburgh, November 7, 2006

  • "Managing Clearance Sales in the Presence of Strategic Customers"

    • INFORMS Annual Meeting, San Francisco, CA, November 13, 2005

  • "Revenue Management for Parallel Flights with Customer Choice Behavior"

    • INFORMS Annual Meeting, Atlanta, October 19, 2003
    • INFORMS Revenue Management and Pricing Section Conference, New York, June 5--6, 2003 *